ibetph takes your privacy seriously. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your information as a player on the ibetph platform.
Last Updated: May 2026These highlights summarize our key privacy commitments. Please read the full policy below for complete details.
All personal data collected by ibetph is stored on encrypted, access-controlled servers. We apply industry-standard security measures including TLS encryption for data in transit and AES-256 encryption for data at rest to protect your information from unauthorized access.
ibetph processes personal data in accordance with Republic Act No. 10173, the Data Privacy Act of 2012, and its implementing rules and regulations. We are committed to upholding the rights of Filipino data subjects as defined under Philippine law.
ibetph does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Your data is used solely to operate and improve the ibetph platform and to comply with our legal and regulatory obligations under Philippine law.
As a registered ibetph player, you have the right to access, correct, and request deletion of your personal data. You may also object to certain types of processing and request data portability. ibetph will respond to all verified data subject requests within the timeframes required by Philippine law.
ibetph uses cookies and similar tracking technologies to improve platform performance and personalize your experience. We explain exactly which cookies we use and why. You can manage your cookie preferences at any time through your browser settings or our cookie management tool.
In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, ibetph will notify the National Privacy Commission (NPC) and affected data subjects within the timeframes prescribed by the Data Privacy Act of 2012 and NPC regulations.
1.1 This Policy applies to all personal data collected by ibetph through the ibetph.club website, mobile applications, customer support channels, and any other ibetph-operated service or platform.
1.2 This Policy should be read alongside ibetph's Terms and Conditions and Responsible Gaming Policy, both of which are available on the ibetph platform. In the event of any conflict between this Policy and the Terms and Conditions with respect to data privacy matters, this Policy shall prevail.
1.3 ibetph may update this Policy from time to time to reflect changes in our data practices, legal requirements, or regulatory guidance. The date of the most recent revision is displayed at the top of this page. We will notify registered users of material changes via email or prominent notice on the platform.
1.4 If you have any questions about this Policy or how ibetph handles your personal data, please refer to Section 14 for contact details.
2.1 ibetph is the data controller responsible for the personal data collected through the ibetph platform. As data controller, ibetph determines the purposes and means of processing your personal data.
2.2 ibetph has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Data Privacy Act of 2012. The DPO is responsible for overseeing ibetph's data protection compliance and can be contacted at the details provided in Section 14.
2.3 ibetph operates under the regulatory oversight of PAGCOR (Philippine Amusement and Gaming Corporation) and is subject to PAGCOR's data governance requirements in addition to the requirements of the National Privacy Commission (NPC).
3.1 ibetph collects personal data from you in the following categories:
| Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number, nationality | Registration form, KYC verification |
| Contact Data | Email address, mobile number, residential address | Registration form, account settings |
| Financial Data | GCash number, bank account details, transaction history, deposit and withdrawal records | Payment processing, transaction logs |
| Gaming Data | Game history, wager amounts, win/loss records, session duration, game preferences | Platform activity logs |
| Technical Data | IP address, device type, browser type, operating system, login timestamps | Automatic collection via cookies and server logs |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Customer support interactions |
| Responsible Gaming Data | Deposit limits, loss limits, self-exclusion status, cooling-off periods | Responsible gaming tool settings |
3.2 ibetph does not intentionally collect sensitive personal information (as defined under the Data Privacy Act) unless it is strictly necessary for compliance with legal or regulatory obligations, such as anti-money laundering (AML) requirements.
3.3 Where ibetph requires you to provide personal data to comply with a legal obligation or to perform a contract with you, failure to provide the required data may prevent ibetph from opening or maintaining your account.
4.1 ibetph uses the personal data it collects for the following purposes:
4.2 ibetph will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.
5.1 ibetph processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012:
5.2 Where ibetph processes your personal data on the basis of legitimate interests, you have the right to object to that processing. Please refer to Section 10 for details on how to exercise your rights.
6.1 ibetph does not sell, rent, or trade your personal data to third parties for their own commercial purposes. ibetph may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
6.2 All third parties with whom ibetph shares personal data are required to handle that data in accordance with applicable Philippine data privacy laws and ibetph's data protection standards.
6.3 In the event of a merger, acquisition, or sale of all or part of ibetph's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.
7.1 ibetph uses cookies and similar tracking technologies (including web beacons and local storage) to operate and improve the ibetph platform. The following categories of cookies are used:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Required for the platform to function — session management, login authentication, security tokens | No — essential for platform operation |
| Performance & Analytics | Collect anonymized data on how players use the platform to help ibetph improve performance and user experience | Yes — via browser settings |
| Functional | Remember your preferences such as language settings, game favorites, and responsible gaming tool configurations | Yes — via browser settings |
| Marketing | Track engagement with ibetph promotions and personalize offers shown to you on the platform | Yes — via browser settings or consent preferences |
7.2 You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the ibetph platform.
7.3 ibetph does not use cookies to collect personal data from third-party websites or to track your browsing activity outside of the ibetph platform.
8.1 ibetph retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
8.2 The following general retention periods apply:
8.3 Where ibetph is required to retain personal data beyond these periods by applicable law or regulatory directive, the longer retention period will apply.
8.4 Upon expiry of the applicable retention period, ibetph will securely delete or anonymize your personal data in accordance with its data disposal procedures.
9.1 ibetph's security measures include, but are not limited to:
9.2 You are responsible for maintaining the security of your ibetph account credentials. ibetph will never ask you for your password via email, chat, or phone. If you suspect that your account has been compromised, please contact ibetph support immediately.
10.1 Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ibetph:
10.2 To exercise any of the above rights, please contact ibetph's Data Protection Officer using the contact details in Section 14. ibetph will respond to all verified data subject requests within thirty (30) days of receipt, or within such other timeframe as may be required by applicable law.
10.3 ibetph may need to verify your identity before processing a data subject request to ensure that personal data is not disclosed to unauthorized parties.
11.1 If you are a parent or guardian and believe that a person under 21 has registered an account on ibetph, please contact ibetph support immediately using the contact details in Section 14.
11.2 ibetph employs age verification procedures during the registration process and may request additional proof of age at any time to enforce this requirement.
12.1 The ibetph platform may contain links to third-party websites or services. ibetph is not responsible for the privacy practices of any third-party website or service. This Policy applies only to personal data collected by ibetph through the ibetph platform.
12.2 ibetph encourages you to review the privacy policies of any third-party websites you visit. The inclusion of a link on the ibetph platform does not constitute an endorsement of the linked website's privacy practices.
13.1 ibetph reserves the right to update or amend this Privacy Policy at any time. The revised Policy will be posted on the ibetph platform with an updated effective date. Where changes are material, ibetph will notify registered users via email or prominent notice on the platform at least seven (7) days before the changes take effect.
13.2 Your continued use of the ibetph platform following the effective date of any amendment constitutes your acknowledgment of the updated Policy. If you do not agree with the changes, you should close your account before the effective date.
14.1 If you have any questions, concerns, or requests relating to this Privacy Policy or ibetph's handling of your personal data, please contact ibetph's Data Protection Officer:
ibetph Data Protection Officer
Email: [email protected]
General Support: [email protected]
Live Chat: Available 24/7 via the ibetph platform
14.2 If you are not satisfied with ibetph's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. Information on how to file a complaint with the NPC is available on the NPC's official website.
14.3 For responsible gaming concerns, please visit our Responsible Gaming page or contact our support team directly.
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